Preview Policy

Preview Process:

• We will send you a preview of your Pet Texture Portrait.
• If you have feedback or modifications, our artists will make the necessary adjustments.

Approval Timeline:

• Please confirm your approval within 48 hours of receiving the preview.
• If we do not receive a reply, your order will move directly to the production stage.

Modification Details:

• To ensure your satisfaction, please provide detailed modification requests.
• Each modification will take approximately three days to complete.

Processing & Shipping:

• Orders are typically processed and shipped within 8-10 business days after purchase.
• Please note that the preview process may delay shipping times.

Customer Support:
Thank you for your support! If you have any questions, feel free to reach out to us via email. Our goal is to create a unique piece that brings you 100% satisfaction!